Questions
FAQ
Is alcohol included in your packages?
No. All COOLER SA packages exclude alcohol. We provide a complimentary liquor shopping list so you can purchase your own, or we can procure the alcohol on your behalf at actual cost plus a 15% service fee.
What is the liquor shopping list?
Based on your guest count, drinks per guest and selected cocktails, we calculate the spirits, quantities and bottle sizes you'll need to purchase to supply your own alcohol.
What does COOLER SA liquor procurement include?
If you choose procurement, we buy the liquor on your behalf. You're charged the actual liquor cost plus a 15% procurement/service fee. The 15% applies only to the liquor cost — never to the event package.
Is delivery free?
Delivery is free within a 50 km one-way radius of our Phoenix, KwaZulu-Natal base. Beyond 50 km, only the distance above the free allowance is charged, return trip, at our transport rate. Tolls and parking are included.
How much is the deposit?
A 50% deposit of the total booking value secures your date. The balance is due before the event as agreed in your quotation.
Do you use metal cans for canned cocktails?
No — COOLER SA uses PET cans only for our canned cocktails, available in 330ml and 440ml.
How does the menu selection work?
Every COOLER SA package includes three standard cocktails or mocktails from our menu. You can add additional cocktail or mocktail lines to your event at a per-line rate. Premium and mocktail options are available, and custom cocktail creation is offered on request.
How do I get a quote?
Simply tell us about your event through our booking journey — your date, venue, guest count and preferences — and our team will prepare your tailored quotation for you.